Data & Account Deletion
Last updated: October 17, 2026
Your control
Your account and data belong to you. You can edit or delete most of it yourself at any time — profiles, resumes, applications, and company details can be changed or removed directly in the app.
Closing your account
To close your account and request deletion of your personal data, open a support ticket from the Help Center with the subject "Account deletion." Tell us the email on the account, and we'll confirm and process the request — typically within 30 days.
You can also request a copy of your data before deletion.
What gets deleted
Your profile, resumes, application history, messages, notifications, and interview records tied to your account are removed or de-identified.
What we may need to keep for a while
Like most services, we keep some records after account deletion when we have a legal or business reason — for example transaction records for tax and accounting rules, records needed to resolve disputes or enforce our terms, and anonymized statistics that no longer point back to you.
Employers: company data
If an employer account is deleted, the company's job postings are closed and removed from search. Application records involving candidates are handled according to candidate preferences and legal retention needs — candidates can request deletion of their own applications at any time.
Questions
Unsure what a deletion would remove? Ask through the Help Center before requesting it and we'll walk you through it.
Questions about this document? Reach us any time through the TrueXHire Help Center.